New Patient Registration
The practice welcomes new patients who live within our practice area. Our catchment area is the whole of the Hartlepool Primary Care Trust area which approximates closely (but not exactly) to Hartlepool Borough Council boundaries. Please contact the surgery if in doubt. As it often takes some time for records to be forwarded from your former practice all newly registered patients will be asked to complete a health questionnaire and are offered a consultation with a nurse or Health Care Assistant. We may also need to obtain confirmation from your previous practice before being able to supply prescriptions for repeat medication. Always try to obtain repeat prescriptions before transferring practices to avoid prescription delays.
Please note that in order to register with the practice, potential patients need to be long term legal residents in the UK. People normally resident overseas whether UK nationals or not, are only entitled to emergency treatment.
Please contact reception for further information. Whilst medical treatment is available from the time of registration, we reserve the right to subsequently turn down registration where inaccurate or misleading information has been given or if the patient concerned has previously been removed from the practice list. This is particularly true in the case of previously violent, aggressive or bullying behaviour but may also apply to other reasons for a previous breakdown of doctor - patient relationship.
The practice rigidly enforces NHS zero tolerence policies towards agressive and abusive behaviour against practice staff or other patients.